Questions about this website, or about your HeartAide™ order
heart-aides.com is an independent HeartAide™ affiliate review website. We do not process orders, payments, shipping, or refunds — that is all handled by the official retailer. Please see below for the right way to reach the correct team, depending on your question.
For questions, feedback, or corrections about the content on heart-aides.com, contact the site owner at [email protected].
For order status, billing, refunds, or returns, contact the official retailer, Simple Promise™, directly at 1-800-259-9522. This line is operated by Simple Promise™, not by this website.
Simple Promise Pte. Ltd.
190 Middle Road, #18-07 Fortune Centre
Singapore 188979
If your question is about an order, refund, or shipment, please contact Simple Promise™ directly using the details above — this website does not have access to order records and cannot process refunds or returns. For fastest service, have your order number ready. Full guarantee terms are available on the official retailer's website and in our Terms and Conditions.